Warranty

Warranty | State 28 Painting Company

Warranty

State 28 Painting Company

Limited Three-Year Warranty

State 28 Painting Company (ST28) understands how important it is to protect your home. We’re here to help you protect what matters. Five-, seven, and 10-year options are available, too.


Subject to the limitations set forth below, for a period of 36 months from the date of completion of the work described on the front of this contract, State 28 Painting Company, named on the front of this contract (the “Contractor”), will repair peeling, blistering, or chipping paint resulting from defective workmanship. 


This Limited Warranty Does Not Cover:

Any work where the Contractor did not supply the paint or other materials. Any work which was not performed by the Contractor. Varnished surfaces. Surfaces made of, or containing, galvanized metal. The cost of paint required to perform the repairs. Repairs to horizontal surfaces or any surface that, by virtue of its design, permits moisture to collect. Surfaces include, but are not limited to, decks, railings, stairs, porches, roofs, and wood gutters.


Exact paint match as environmental conditions will affect the color and finish of all paints over time. Any carpentry repairs where “Bondo” or any other cosmetic masking agent was agreed upon by the customer and used as an alternative to board replacement. Any repairs which are necessitated as a result of a defect in the paint regardless of whether the paint was supplied by the Contractor or the customer.


Bleeding caused by knots, rust, or cedar. Cracks in drywall, plaster, or wood. Peeling, blistering, or chipping where they are caused by: mill-glazing from smooth cedar, ordinary wear and tear, abnormal use or misuse, peeling of layers of paint existing prior to the work performed by the Contractor, structural defects, settling or movement, moisture content of the substrate, abrasion, mechanical damage, abrasive cleaning, abuse, or damage resulting from use of chemicals or cleaning agents or exposure to harmful solids, liquids, or gases, damage or defects caused in whole or in part by reason of fire, explosion, flood, acts of God, extreme weather conditions, misuse, alterations, abuse, vandalism, negligence, or any other similar causes beyond the control of the Contractor.


Repairs under this limited warranty will be performed only on the specific areas where peeling, blistering, or chipping has occurred and only to the level of surface preparation described in the preparation section of this Contract.


For This Warranty to Be Valid, You Must:

Pay the full contract price. Retain a copy of the original contract. Retain a copy of your cancelled check or other evidence of payment in full. Pay for all materials used to perform the repairs. Make the property accessible to the Contractor or his employees to perform repairs. 


THIS LIMITED WARRANTY IS THE ONLY EXPRESS WARRANTY MADE BY THE CONTRACTOR AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. THIS WARRANTY COVERS ONLY THOSE SERVICES PROVIDED BY THE CONTRACTOR TO THE ORIGINAL PURCHASER NAMED ON THE FRONT OF THIS CONTRACT. IN NO EVENT SHALL THE CONTRACTOR BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR DAMAGES IN EXCESS OF THE ORIGINAL CONTRACT PRICE.


THIS WARRANTY MAY NOT BE ALTERED OR EXTENDED FOR ANY PURPOSE UNLESS DONE SO IN WRITING IN A DOCUMENT EXECUTED BY ALL PARTIES TO THIS CONTRACT.


This warranty gives you specific legal rights. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.


For warranty work, please schedule an inspection.


Call if you have any questions.


Covered and Not Covered by Our Warranty

Flooring: Covered

  • Bowing in floors (that is deemed so because of improper installation)


Flooring: Not Covered

  • Scratches, stains, dents, or any form of abrasion caused by cosmetics
  • Color fading
  • Cupping or any other moisture-related issues
  • Anything not explicitly noted in covered section


Gutters: Covered

  • Seam leaks
  • Improper pitching/drainage caused by pitching (determined by APC gutter technicians)
  • Mounting hardware failure


Gutters: Not Covered

  • Clogging/leaks/damage caused by improper cleaning or removal of debris from gutters
  • Color fade or water overflow staining
  • Any/all acts of nature that inflict any form of damage to the gutter system
  • Any other issues not explicitly stated in this agreement

Manufacturers’ Warranties

Find copies of manufacturer warranties from our product vendors below. Customers must contact the manufacturer directly to validate their warranty. 


Paint


Warranty Claims

Paint it Forward Nomination Form

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